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   Terms & Condition
 

 

Prices & On-Line Shopping:

Customer needs to register and obtain the user`s ID and password to access products information. Prices quoted are in US Dollar, FOB Hong Kong.

 

Freight Charges:

Customer has the option to select various mode of shipment: by courier, post office, air or sea freight, either on "Freight Prepaid" or "Freight Collect" basis.

 

For "Freight Prepaid"

Our on-line shopping system will compute the freight charge based on the total weight and your delivery location for courier service, we normally use international courier (DHL, FedEx, TNT, and UPS). We reserve the right to appoint anyone of the four couriers depending on the day, weight and location.

Additional charges may impose to customer who insists for specific courier company and for delivery to remote areas as published on courier companies website.

Freight charges inclusive of all local expenses, such as packing, transportation. customs handling and terminal charge etc.

 

For "Freight Collect"

Please provide your self-appointed shipping agent or courier company and your account number with them for us to contact to collect your order from our warehouse in China.

 

Payment Mode:

We accept Bank Transfer, PayPal, Money Booker, Western Union Money Transfer, or others. Please click here for details.

               

Order Policy:

When an order is placed, you will receive confirmation  from us by email.
We will endeavor to fulfill all orders immediately and hence, we regret that it is not possible to amend or cancel your order once it has been dispatched.

 

Delivery Policy:

We normally maintain a minimal inventory of 50 pieces for standard products. Custom made cables and adapters require 3 to 4 weeks manufacturing period before delivery. Please confirm with us regarding delivery schedule when placing large orders.

Order delivery varies depending on the products availability and types. Once the goods has been dispatched, tracking number will be given for your on line tracking.

 

Product Policy:

The photographs, drawings, diagrams and descriptions of the products shown are for reference purposes only and not necessarily represent the products on offer.

 

Product Charges:

We reserve the right from time to time without incurring any obligation to the buyers to discontinue any products, to alter the design or production and/or to add new and additional features to its line of products. We further reserve the right to manufacture any products whatsoever under different brand names than those presently in existence without consulting the buyers.

 

Acceptance:

The customer shall inspect the goods and its condition upon receipt. The Customer should notify AutoTestAid.com within 7 (seven) days from the date of receipt that the goods are rejected. If no such action has been taken within this time frame, we shall consider the products being as described therein, to be satisfactory in quality and fit for their purposes and may not accept any rejection at a later date.

 

Warranty:

AutoTestAid.com warrants to the original purchaser that the product is free of defects in materials and workmanship under normal use and maintenance for a period of Six (6) months from the date of original purchase.

If within the warranty period, the product shall be proved to the manufacturer`s satisfaction to be defective; it shall be repaired, or at the manufacturer`s option, replaced without charge.

This warranty does not apply to damage caused by improper use, accident, abuse, improper voltage, service, fire, flood, lighting, or other acts of God, or if the product was altered or repaired by anyone other than the Manufacturer.

AutoTestAid.com, under no circumstances shall be liable to special, indirect, or consequential damages, or for any delays in performance of this warranty due to causes beyond its control.

 

Data Protection and Piracy:

The personal information with which you provided will be safeguarded by us and will only be used for its specific purposes and it will never be disclosed to any third parties.

The Buyer acknowledges that technical information contained in plans, drawings, specifications and other documents disclosed and/or furnished to him by the Seller are the sole and exclusive property of the Seller and the Buyer shall hold same in confidence.

 

Loss, Damage or Delay of Goods:

The risk of loss of the goods shall pass to Buyer upon delivery to carrier point of shipment. Claims for loss or damage in transit should be made promptly and directly to the carrier company. The Customer bears the risk once the goods have been delivered.

Any claims for shortage or errors in shipment caused by packing error and not the carrier part, must be filed with us within 14 days upon receipt of the shipment.

 

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